Privacy Policy
Last Updated: January 20, 2025
SpeciPlan is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy describes how SpeciPlan ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Organization details (company name, address, contact information)
- Profile information (avatar, preferences, settings)
- Project and report data (field notes, photos, videos, audio recordings)
- Payment information (processed securely through Stripe)
- Communications with us (support requests, feedback)
1.2 Information Collected Automatically
When you use our Services, we automatically collect:
- Usage data (features accessed, actions performed, time spent)
- Device information (device type, operating system, browser type)
- Log data (IP address, access times, pages viewed)
- Cookies and similar tracking technologies
- Location data (if you grant permission for GPS features)
1.3 Information from Third Parties
We may receive information from:
- Authentication providers (Clerk)
- Payment processors (Stripe)
- AI services (OpenAI for report generation and transcription)
- Analytics providers
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process your transactions and manage your account
- Generate AI-powered reports and transcriptions
- Send you technical notices, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations and enforce our terms
- Send marketing communications (with your consent)
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 With Service Providers
We share information with third-party service providers who perform services on our behalf:
- Supabase (database and file storage)
- Clerk (authentication)
- Stripe (payment processing)
- OpenAI (AI report generation and transcription)
- Cloud hosting providers
3.2 Within Your Organization
Information you create or upload may be shared with other members of your organization according to your organization's settings and permissions.
3.3 For Legal Reasons
We may disclose information if required by law or if we believe in good faith that such disclosure is necessary to:
- Comply with legal obligations or respond to lawful requests
- Protect our rights, property, or safety
- Prevent fraud or security issues
- Enforce our Terms of Service
3.4 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure database infrastructure (Supabase with Row Level Security)
- Regular backups and disaster recovery procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to:
- Provide you with our Services
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
6. Your Rights and Choices
6.1 Access and Update
You can access and update your account information at any time through your account settings.
6.2 Data Portability
You can export your data in standard formats (PDF, DOCX) through our export features.
6.3 Delete Your Data
You can delete your account and associated data through your account settings or by contacting us.
6.4 Marketing Communications
You can opt out of marketing communications by clicking the "unsubscribe" link in our emails or updating your preferences.
6.5 Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.
8. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top of this Privacy Policy
- Sending you an email notification (for material changes)
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@speciplan.com
General Inquiries: field@speciplan.com
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